Shipping Info

SHIPPING INFO

We currently only deliver within Australia

We aim to have you order ready to ship/collect within 48-72 hours. For pick-up it may be the same day depending on your item.

There are 2 ways to receive your order from Sip Snazz.

1. Local Pickup from Eltham (no shipping fee)

At checkout you can select to pickup your order from Soy On The Hill (next door to Second Home cafe) free of charge. You will be notified when it is ready to collect.

• Local pickup available from 19 Brougham Street, Eltham Victoria 3095, Australia.
  You can collect any day weekday between 9-3pm Saturday between 9-1pm and by appointment as we are very helpful. We recommend collecting as soon as possible.

2. Metro Melbourne & Rest of Australia:

• Flat rate shipping $12.95
  Sent via regular Australia Post service.

All orders are dispatched from Eltham / Yarrambat, Vic. Any delays with shipping are out of our control. Estimated postage timeframes according to Australia Post:

• Metro areas delivered within 2-7 business days after your order is dispatched.
• All other areas within 5-9 business days after your order is dispatched.

*Some rural deliveries may take longer.

We take care to wrap and protect your product/s from any damage whilst items are being shipped. If your item arrives damaged, please contact us on info@sipsnazz.com.au within 24 hours of you receiving the item. Damaged goods will be replaced if the damage was caused in transit. For more information, please refer to our Returns Policy.

Where possible we use recycled packaging or re-use cardboard boxes when posting items to reduce the impact on our environment and landfill. So please don't be alarmed if you receive your item in a cardboard box with a different label. We are just trying to reduce waste.